Ready to Get Started?
Beginning services with Full Spectrum Therapies starts with completing our online client intake process. Our secure intake portal will guide you through providing information about your child, insurance coverage, required documentation, and forms that help our team get to know your child and family’s needs.
Before getting started, we recommend having your child’s insurance card, diagnostic report, and referral for ABA therapy available to upload.
You will be redirected to our secure Motivity intake portal, where you’ll be asked to create an account or log in to continue.
What to Expect
From completing your initial intake to your child’s first day of therapy, here’s what you can expect throughout our enrollment process.
Step 1: Complete Client Intake
Begin by clicking the Start Client Intake button above. You will be redirected to our secure Motivity intake portal, where you’ll be prompted to create an account or log in.
The intake portal will guide you through providing patient and legal guardian information, insurance information, and uploading your child’s insurance card and required documentation. You’ll also review and complete required authorizations and policies and complete a client intake questionnaire that helps our team learn more about your child’s current skills, strengths, barriers, and your family’s goals for therapy.
Please have your child’s insurance card, diagnostic report, and referral for ABA therapy from a healthcare provider available before beginning.
Step 2: Insurance Verification & Evaluation Authorization
Once we have received all required intake information and documentation, our team will confirm your child’s insurance coverage and review any authorization requirements for the initial evaluation.
Depending on your insurance plan, prior authorization may be required before the evaluation can be completed. Our team will let you know when we are requesting authorization and will handle submitting the necessary request to your insurance provider.
Once any required authorization has been approved—or if your insurance plan does not require prior authorization—we will contact you to schedule your child’s initial evaluation.
Step 3: Initial Evaluation
During the initial evaluation, a licensed clinician will meet with you and your child to learn more about your child’s strengths, current skills, areas of need, and your family’s goals for therapy.
The evaluation typically includes a caregiver interview as well as a direct assessment of your child’s skills. While caregivers complete the interview portion, a clinician will typically work with your child in our therapy spaces to complete the skill assessment. This allows us to observe your child alongside peers and assess their current skills and behavioral needs in a natural setting. Completing this portion separately also allows caregivers to discuss concerns openly without worrying about their child overhearing the conversation.
Information gathered during the evaluation will be used to develop individualized treatment recommendations and, when appropriate, a proposed treatment plan for ABA therapy.
Step 4: Treatment Plan Development & Insurance Authorization
Once the initial evaluation is complete, please allow approximately 2– 4 weeks for your clinician to complete the initial assessment report, develop individualized treatment recommendations, and prepare any additional documentation required by your insurance provider.
Once the report and required documentation are complete, our team will submit a request to your insurance provider for authorization of ABA therapy services.
Insurance authorization processing times vary by provider. We will continue to monitor the request and will contact you once a decision has been received.
Step 5: Parent Orientation & Onboarding
Once authorization for ABA therapy has been approved by your insurance provider, our team will contact you to discuss your child’s anticipated start date and schedule a parent orientation.
Parent orientation is typically completed virtually with our Office Manager, although an in-person orientation is available upon request. During this meeting, we’ll review important information about starting services, discuss what you and your child can expect, review clinic procedures and expectations, and answer any remaining questions you may have.
Prior to your child’s first day, you will also receive a welcome email with helpful information to prepare for services, including what to expect during the first few weeks of therapy, items your child may need to bring, and other important details about getting started.
Our goal is to make sure your family feels informed and prepared before your child’s first day of therapy.
QUESTIONS OR NEED HELP?
We’re Here to Help
If you have questions about the intake process, are unsure whether your child’s diagnostic documentation meets insurance requirements, need guidance obtaining a referral for ABA therapy, or experience difficulty completing the online intake, please reach out to our office. Our team is happy to help guide you through the next steps.